Privacy policy.

Last Updated: April 10, 2025

At The Healing Biochemist, we’re here to guide your health journey—and that starts with being transparent about your data. This policy explains what we collect, why, how we store it, and your rights. We aim to keep it clear and simple.

What We Collect

  • Your email address when you sign up for updates or our free nutrition handout.

  • Symptom data (e.g., “fatigue”), age, gender, and email through our tool, built with Outgrow—no names or direct identifiers.

  • Website Use & Cookies: Auto-collected tech details (IP address, browser, pages visited) and cookies (see below).

Cookies

  • What They Are: Small files that help our site function and track usage.

  • Types:

    • Essential: Enable site features like forms (always on, via Squarespace and Outgrow).

    • Analytics: Track site performance (optional, via Squarespace Analytics or Outgrow).

    • Third-Party: From tools like Mailchimp (email tracking) or Outgrow (tool functionality), if enabled.

  • Control: Accept via our banner or adjust your browser to limit non-essential cookies.

Why We Collect It

  • Emails: To send updates, freebies, or health tips.

  • To provide tailored, science-backed wellness guidance.

  • Cookies/Tech: To ensure the site and tool work smoothly and improve over time.

How We Store It & For How Long

  • Storage: Secured via Squarespace (site host), Mailchimp (email service), and Outgrow (tool platform), all with encryption.

  • Duration: Emails kept until you unsubscribe; tool data retained for 1 year after last use unless you request deletion; cookies vary (essentials expire with your session, analytics up to 2 years).

Who We Share It With

  • Partners: Mailchimp for emails (their policy); Outgrow for tool data (their policy).

  • Legal: Only if required by law.

  • No selling or trading—period.

Consent & Your Rights

  • Consent: By checking “I agree” on our form, you allow us to collect and use your data as described. You can withdraw consent anytime—email us to stop or delete it.

  • Choices: Unsubscribe via email links, manage cookies via our banner/browser, or request data access/deletion at hello@thehealingbiochemist.com.

Global Privacy (GDPR & POPIA)

We strive to meet GDPR (EU) and POPIA (South Africa) standards. In those regions, you can request, correct, or erase your data—just contact us at hello@thehealingbiochemist.com.

Security

We rely on encrypted platforms (Squarespace, Mailchimp, Outgrow). No system’s foolproof, but we’re committed to keeping your data safe.

Updates

This policy may evolve with our services. Check here for changes.

Contact

Questions? Email hello@thehealingbiochemist.com —we’re here to help.